You can keep your existing telephone number by following the number portability procedure. You will need a copy of your last telephone bill and to present your ID card.
Is there any charge for the transfer of my existing telephone number to Cablenet’s network?
There is no charge for transferring your existing telephone number to Cablenet’s network.
Can you provide me with a telephone number in case I do not already have one?
Cablenet offers new telephone numbers.
Is there any charge for the installation of the telephone line?
Cable telephony services are offered with free installation.
Can I use the telephone and the internet at the same time?
Yes, you can use both services, telephone and internet, at the same time.
Can I have a telephone line in more than one rooms of the household?
You can have a telephone line in more than one room if the necessary ramification exists. Cablenet’s telephone line is provided through the modem. The cabling distribution to other points in your premises is your responsibility.
How much do I save if I choose Cablenet’s telephony service compared to other providers?
Take advantage of the free calls between Cablenet’ssubscribers.Also Cablenet provides lower rates on fixed telephony for local and international calls.
Are there any other extras which come with the telephony service?
Cablenet offers Caller ID, call forwarding, number withhold service, per-line blocking (number with prefix 900 and 909) and international calls blocking, free of charge.
As an additional service for a monthly subscription of €3,55 you can have the following services: do not disturb, call waiting, caller ID during call waiting, teleconferencing, distance call forwarding (to another telephone device), wake up call, rejection of anonymous calls.
Do I have to pay any other fee to other telecommunication providers?
You do not have to pay any other fee to any other provider.