NOC SUPPORT ENGINEER

Cablenet Communication Systems Ltd seeks to recruit full-time persons for the following career opportunity based in Nicosia:

NOC SUPPORT ENGINEER  

Responsibilities:

  • Responsible for the first line support of all production systems, services, networks and follows pre-defined procedures and processes to resolve issues.
  • Interact with Cablenet’s Engineers and Technical Support to troubleshoot issues.
  • Responsible for creating support tickets and escalating issues to appropriate teams for resolution and notifying affected groups about impacting conditions.
  • Able to work any shift in 24 hours, 7 days, including holidays and weekends.
  • Document activities in clear and concise manner.
  • Produce reports as required by management.

 Required Qualifications:

  • University degree in Computer Science or related subject is required.
  • Previous experience is not required, but desired.
  • Cisco Certified Network Associate is not required, but strongly desired.
  • Very good command of both English and Greek language.
  • Excellent communication skills.

Interested candidates should send their CVs to careers@cablenetcy.net by April 14, 2019 quoting reference ‘TCO6319’. All applications will be handled in strict confidence.

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