Job Description
Are you a confident, people-oriented leader who loves motivating teams, driving sales, and delivering exceptional customer experiences? If you thrive in a fast-paced environment and want to join our high-performing team at Cablenet, one of the largest telecommunications providers in Cyprus, we’d love to hear from you.
Responsibilities:
- Monitor daily sales performance per store, identify commercial growth opportunities through upselling and cross-selling, and report findings and recommendations to the Area Sales Supervisor
- Coach, develop, and support team members through regular store visits, continuous feedback, and hands-on resolution of operational challenges
- Ensure compliance with company procedures, operational standards, cash handling, stock control, cleanliness, and store processes
- Track customer service indicators (NPS / CSAT), handle complaints and critical incidents with professionalism and empathy, and drive continuous improvement in the customer experience
- Participate actively in team meetings, company initiatives, and collaborative activities
What We’re Looking For:
- A degree in Business Administration or a related field will be considered an additional qualification.
- Previous experience in retail, customer service, or shop management and team leadership is preferred.
- Proven track record in sales with strong communication skills and the ability to coach, motivate, and empower a team to achieve targets
- Strong problem-solving and decision-making skills.
- Knowledge of cash handling, basic financial procedures, and inventory management.
- Demonstrates flexibility in working hours and availability to support the operational requirements of the store.
- Comfortable using computers and digital tools (e.g., Microsoft Office or similar systems)
- Fluency in Greek is required, with proficiency in English (spoken and written)
What We Offer:
- Enjoy an attractive salary, including a 13th month, with performance-based incentives that reward your results and give high achievers the opportunity to significantly boost their earnings
- Free medical insurance and provident fund to support your well-being and future
- On-site training to sharpen your customer service and sales skills, with clear pathways to grow
- Scholarships for selected programmes through our university partnerships across Cyprus
- Celebrate life’s milestones with wedding and childbirth gifts
- Free home internet and mobile services to stay connected at work and home
- Be part of a friendly, collaborative culture where your contributions truly matter
- Opportunities to take part in company initiatives, events, and team activities
All applications will be handled with complete confidentiality. Interested candidates may send their CVs until June 17th, 2026.