Job Description
Do you enjoy talking to people? Are you someone who likes solving problems and finding solutions on every call? If so, this role is for you.
We’re looking for a Technical Customer Care Representative – no previous experience required. All you need is a positive attitude, a willingness to learn, and a passion for customer service. We take care of the training, the support, and an environment that helps you grow.
What You’ll Do:
- Handle incoming customer phone calls
- Identify customer needs and recommend the right products or services
- Resolve technical issues on the spot, quickly and accurately, or refer them to a specialist team when needed
- Work with your team to achieve shared performance and service goals
- Ensure quality service and customer satisfaction in every interaction
- Use digital tools to log and track requests
You Will Succeed In This Role If You Have:
- High School Diploma
- Problem-solving ability and interpersonal skills
- Excellent verbal and written communication skills
- Excellent knowledge of Greek and English
- Comfortable using digital tools and systems
- Relevant work experience, ideally in telecommunications, will be considered an advantage
What We Offer:
We believe great people deserve great rewards.
- Competitive annual salary package: €16,900 per year, including 13th salary
- Uncapped sales commission: potential for €3,000+ per year on average – the more targets you hit, the more you earn
- Connectivity package: free home internet and mobile services, worth €1,200 per year in total
- Provident Fund: contributions to the Provident Fund to strengthen your financial security and future
- Private medical insurance: comprehensive cover for your health and wellbeing
- Up to 25 days of annual leave: to rest, recharge, and enjoy your time
- University scholarship opportunities: exclusive scholarship opportunities through our partnerships with leading universities in Cyprus
- Continuous training and development: develop valuable skills in sales, customer service, and technology, and build the foundation for your next career opportunity at Cablenet
Join a team that’s shaping the future of connectivity in Cyprus- one customer experience at a time.
Should you be interested in this vacancy, please submit your CV by 30th of September 2026.
All applications will be handled with complete confidentiality. Due to the high volume of applications, we will only contact candidates selected for an interview, but every single application is read.