Cablenet would like to inform its Purple Loop prepaid mobile telephony subscribers that, as of 24th June 2023, the following amendments shall be put into effect:
International Call Charges
Charges for calls made to the following destinations will be changed as follows:
Calls to:
Current Charges
New Charges
BANGLADESH – FIXED
€0.05
€0.06
BANGLADESH – MOBILE
€0.05
€0.06
INDIA – FIXED
€0.03
€0.04
INDIA – MOBILE
€0.03
€0.04
PHILIPPINES – FIXED
€0.09
€0.14
PHILIPPINES – MOBILE
€0.09
€0.14
SRI LANKA – FIXED
€0.12
€0.17
SRI LANKA – MOBILE
€0.12
€0.16
VIETNAM – FIXED
€0.07
€0.08
VIETNAM – MOBILE
€0.07
€0.08
The charges include VAT.
Call charges to all other international destinations shall be increased by 15%. The complete list of detailed charges to international destinations is available at www.cablenet.com.cy/en/loop-ratesRoaming Charges
Mobile telephony subscribers roaming within the European Union will be able to continue using their credit balance amount resulting from the use of renewal (top-up) cards at the same charges as those that apply for the use of Purple Loop mobile telephony within Cyprus, in accordance with the provisions of the Roam Like At Home regulation. Use of the Gimme prepaid plans will no longer be available during roaming.
Gimme Max Plan Validity Period
The validity period for the Gimme Max prepaid plan is modified from 60 days to 45 days.
In accordance with its Subscriber contracts, Cablenet informs that, as of 1st February 2023:
There will be an increase of up to 15% in Fixed Telephony charges towards certain international destinations. The complete list of detailed Fixed Telephony charges to international destinations is available at https://cablenet.com.cy/en/rates/
The monthly cost of a printed, mailed invoice will increase from €1.50 to €2.00. We kindly remind you that there is no charge for emailed invoices. If a Subscriber wishes to stop the post mailing of paper invoices due to this change, they can do so by 31st January 2023 at no extra charge.
As of 1st February 2023, the monthly cost of the fiberpower® 100M internet service will increase from €29.90 to €30.90. Please note that in instances where the fiberpower® 100M internet service has been offered to the Subscriber at a discounted price, with or without other services combined, the price will be adjusted accordingly with the respective percentage discount for a maximum increase of up to €1.00.
If a Subscriber wishes to terminate the fiberpower® 100M internet service due to this change, they can do so by 31st January 2023 at no extra charge.
For further information, kindly contact the Customer Call Center on 130.
Cablenet would like to inform its subscribers that now everyone with a Purple TV package can enjoy rich sports content from the Cablenet Sports 2 (position 512) and Cablenet Sports 3 (position 513) channels at no extra charge!
Subscribers can enjoy live transmissions of the following from Cablenet Sports 2:
Top international football league matches:
Super League Greece Championship (Olympiacos Piraeus home games)
English Football League Championship
Belgian Championship & Cup
Dutch Championship
Argentinian Championship
Portuguese Cup
Scottish Cup
Cypriot team football matches:
National Women & Men’s U21 Team
Cablenet Pancyprian U19 Youth Championship & Cup
They can enjoy the following from Cablenet Sports 3:
New subscribers who would like to get the Purple TV package can submit their application electronically via Apply Online or at any Cablenet store.
The Cablenet Sports 2 and Cablenet Sports 3 channels have already been added to existing Purple TV subscribers’ channel menu.
Enjoy Sports to the MAX!
Cablenet. For A Better Life.
We would like to inform you that as of 11th January 2023, the payment method for automated monthly payments via credit card will be discontinued. Subscribers who have opted for this payment method will alternatively be able to transition to a Direct Debit (SEPA) mandate instead.
With the Direct Debit (SEPA) mandate, monthly bill payments will be made contactlessly, practically and automatically throughout the time frame that this payment method is selected. A renewal of the order will not be necessary every time the credit card expires, as is currently required.
We kindly request that all affected subscribers transition to an alternative payment method as soon as possible, in order to avoid any potential inconvenience.
For further information please contact our Customer Support Call Centre on 130.
Cablenet, based on the contracts with its Subscribers, would like to inform them that from July 1, 2022, the prices of the following TV Services will be changed as follows:
Service
Current Price
New Price
Purple TV+ Star 2
€9/month
€10/month
Football CY+
€24,90/month
€25/month
Football EU+
€12,90/month
€14/month
If a subscriber wishes to unsubscribe from the above TV service due to this change, they have the right to do so, free of charge, until June 30, 2022.
For more information, please contact the Customer Call Center at 130.
Cablenet would like to inform its subscribers as of February 21, 2022, the Purple TV Star 2 package and the non-commercially available Complete TV and Premium TV packages are enriched with the following 2 new Novasports channels:
Novasports6 (position 556), brings you a wide selection of exciting competitions from the world of sports. Tennis, golf, motorsports, fight sports and MMA, extreme sports and volleyball events offer sports fans unforgettable moments of action!
Novasports Start (position 557), with spectacular sports action with football and basketball from Greece and Europe. Live matches from every top European football league, as well as basketball games from the Euroleague and the Eurocup!
The new channels will automatically appear on the Cablenet TV platform to those subscribers who have the Purple TV Star 2, Complete TV and Premium TV packages in their subscription. In case they do not appear, we ask the subscribers to restart their decoders.
For more information, please contact the Customer Call Center at 130.
Cablenet would like to inform its subscribers as of March 1, 2022, 2 new channels, enrich the Purple TV package, as well as the non-commercially available Variety TV and Start TV packages.
Movies Best HD (position 101), the channel which offers a great selection of blockbusters, movie specials and premiers as well as award-wining films and all-time favourite productions form Hollywood and world cinema.HGTV HD (position 409), the channel which celebrates the spirit of ‘home’ – the space, the people and the feelings it inspires. Very popular for its reality shows on home renovations and real estate.
The new channels will automatically appear on the Cablenet TV platform to those subscribers who have the Purple TV, Variety TV and Start TV packages in their subscription. In case they do not appear, we ask the subscribers to restart their decoders.
Subscribers with Arion decoders may need to proceed with an automatic channel search rather than restart their decoders, by following these steps: Menu-Configuration-Channel Installation-Automatic Channel Scanning.
More information please contact the Telephone Service Center at 130.
Cablenet would like to inform its subscribers that from March 1, 2022, the price of the Variety TV and Start TV services will be increased by €1/month, based on their contracts.
In this context, the Variety TV service will be expanded to include the HGTV (position 409) and Movies Best HD (position 101) channels as of March 1, 2022.
If a subscriber wishes to unsubscribe from the above TV service due to this change, they have the right to do so, free of charge, until February 28, 2022.
For more information, please contact the Customer Call Center at 130.
Cablenet will begin a phased migration of customers to the new TV services systems, which will last from January to April.
During this migration, the electronic program guide (EPG), Replay TV (Catch-up) and On Demand services on Arion and Intek STB decoders may be affected. In this case, customers are advised to restart the Arion or Intek STB decoders either via the menu option (MENU>Configuration>System Settings>Restart Device) or via the switch ON / OFF on the corresponding socket to which the decoder is connected.
For more information, please contact the Customer Call Center at 130.
Ένας υπέροχος purple κόσμος έχει μπει στην καθημερινότητά μας. Η CablenetMobile είναι ήδη εδώ για να μας αλλάξει τη ζωή και να μας χαρίσει μοναδικές στιγμές ελεύθερης και οικονομικής επικοινωνίας. Μέσα από τη νέα τηλεοπτική καμπάνια παρελαύνουν καθημερινοί άνθρωποι με διαφορετικές επικοινωνιακές ανάγκες. Ο «κολλητός» που θέλει να γράφει ασταμάτητα SMS και να λυγίζει το Internet, η fashion icon αδερφή που δεν αφήνει tutorial για tutorial, η μαμά που μιλάει με τις ώρες και η γιαγιά «είδωλο» που μαθαίνει όλα τα νέα γιατί έχει κάνει το κινητό… σκουλαρίκι. Ακόμα και ο καθηγητής έμαθε το TikTok και πια σερφάρει ασταμάτηταόπως και η εντυπωσιακή Μαρία που θέλει να ανεβάζει συνέχεια photo και να μαζεύει καρδούλες και likes.
Πλάνα κινητής σχεδιασμένα για όλες τις ανάγκες δημιουργήθηκαν για να είναι όλοι χαρούμενοι και να βρουν εκείνο που τους ταιριάζει περισσότερο. Ναυαρχίδα της επικοινωνίας της CablenetMobile είναι το πλάνο PurpleMax, που όπως λέει και το όνομά του τα έχει όλα…στο max! UnlimitedData, SMS και Ομιλία μόνο με €25 το μήνα και χωρίς 24μηνο συμβόλαιο. Όχι τυχαία λοιπόν το motto του είναι PurpleMax και… relax!
Ο νέος κόσμος επικοινωνίας της CablenetMobile ακούγεται δυνατά τόσο στην τηλεόραση όσο και στο ραδιόφωνο μέσα από ένα τραγούδι που ξεχωρίζει και παρουσιάζει όλους τους χαρακτήρες και τα benefits που απολαμβάνουν!
Η Cablenet συνεργάστηκε για πρώτη φορά με το ελληνικό creative agency 4 Wise Monkeys που ανέλαβαν να δημιουργήσουν μία integrated καμπάνια αλλά και τη νέα εικαστική ταυτότητα της CablenetMobile. Η σκηνοθεσία των videos έγινε από τον Φοίβο Κοντογιάννη σε παραγωγή της SEMIO Productions.
H CablenetMobile ετοιμάζει πολλές ακόμα εκπλήξεις γι’ αυτό stay tuned και σίγουρα… staypurple!
