Applications Specialist – Systems Analyst (SA825)

• Identify options for potential solutions and assess them for both technical and business suitability
• Conduct requirements analysis and prepare specific proposals for modified or replacement systems
• Maintain process flow, configuration, operation, and user documentation
• Maintain a stable and accurate Application production and test instance that meets user/ client needs and is in line with compliance and audit policies
• Develop automated testing processes for Web & Mobile Application User Interfaces, as well as APIs
• Design, implement, and support Microsoft Power Automate flows to streamline and automate business processes
• Provide functional support for both business process issues/business applications, and resolve technical issues
• Provide operational support and collaborate with external vendors to resolve business application problems
• Support users on change control and system updates
• Work closely with programmers, developers, testers, and a variety of end users to ensure technical compatibility and user satisfaction
• Develop and execute system testing and test plans as required
• Provide documentation of all processes and training as needed
• Development and execution of system tests and test plans (UAT Plan)
• Management of support requests (tickets)
• Identify, document application integration requirements and design, implement, and maintain them as appropriate with vendor(s) support
• Monitor vendor updates regularly and stay informed with new features/approaches/trends of the relevant enterprise applications and the industry by attending relevant trainings/conferences and meetings with vendors
• keep up to date with technical and industry developments
• Collaborate with other IT functions for the implementation of the required IT infrastructure
• Manage assigned projects and program components in a team working environment (internal and external) to deliver services per established objectives

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
• 1 – 2 years of experience in business applications lifecycle (development – implementation – support) in Telecoms, Corporate, Document Management, process automation, etc., including requirements gathering, design, configuration, unit testing, and integration testing
• Experience dealing with a complex IT ecosystem (considered an advantage)
• Project management experience (considered an advantage)
• Knowledge and experience with agile methodologies, such as Scrum or Kanban (considered an advantage)
• Experience with the Katalon Platform for test automation (considered an advantage)
• Hands-on experience with Microsoft Power Automate, including building and maintaining automated workflows (considered an advantage)
• Strong verbal and written communication skills
• Analytical and problem-solving abilities, with keen attention to detail
• Strong organizational skills to enable multitasking and timely follow-up
• Ability to use own initiative, prioritize, and work independently
• Fluent in written and spoken English

We provide an attractive compensation package that includes opportunities for career advancement, all within a pleasant, dynamic, and inclusive work environment.

• 13th salary
• Free Medical Insurance with serious illness allowance
• Insurance Plan with life benefit
• Performance-based bonus
• Training and Development through online platforms and on-the-job training
• Paid sick leave
• Wedding and childbirth gift
• Free fixed and mobile services

All applications will be handled with complete confidentiality. Interested candidates may send their CVs until August 31st, 2025.