ANNOUNCEMENT: Free upgrade for Internet 50M subscribers to Purple Internet 300Mbps.

Cablenet informs its subscribers that, the Internet 50M plan has been automatically upgraded to Purple Internet 300Mbps.

The upgrade applies to all Internet 50M subscribers and does not require any additional cost or action on their part. With this upgrade, the subscribers will enjoy six times the speed at no extra cost. 

For any questions or clarifications, subscribers may contact the Cablenet Call Centre at 130.

Cablenet: Continuing to Grow Our Team

Cablenet announces the assumption of new duties by Andreas Polyviou as Marketing Manager and Michaela Michael as Retail Sales Manager. With their experience and energy, they are poised to lead Cablenet to a new era of success. Andreas Polyviou, Marketing Manager, Andreas brings a wealth of media experience to his new role as Marketing Manager at Cablenet. As director of major Cypriot radio stations, he successfully implemented innovative practices and cutting-edge proposals, significantly increasing listenership and popularity. Through extensive interaction with the public, he has developed a deep understanding of consumer needs and how to effectively tailor products and services to meet them. Holding degrees in International Relations and European Studies, as well as an MBA, Andreas brings a holistic and strategic approach to marketing, combining creativity with sound business acumen. “I am thrilled to join the dynamic team at Cablenet, said Andreas Polyviou. “My goal is to contribute to Cablenet’s continued growth by developing targeted and impactful marketing campaigns that differentiate our offerings and ensure our services consistently meet the evolving needs of our subscribers. Michaela Michael, Retail Sales Manager, with over 20 years of experience in sales and marketing in retail, Michaela Michael has proven her abilities in the field. Representing leading brands, she has managed to develop sales channels beyond the conventional, while adapting the data of international brands to the specific needs of the local culture and market. Over the past 3 years, as a member of Cablenet, she has made a significant contribution to the successful management of Cablenet’s channel airtime. With a degree in Management Information Systems (MIS) and extensive professional experience, Michaela possesses the expertise, strategic thinking, and leadership ability required to continue the upward trajectory of Cablenet’s sales team. Commenting, Michaela said: “My goal is the continued development of the sales department, with a particular emphasis on human resources, which is the fundamental basis for the company’s growth and success. Well-trained and dedicated employees are able to provide personalized services by understanding the real needs of the consumer and always providing the optimal solution.” Cablenet, with customer satisfaction as its compass, continues to invest in growth and development. By adopting new strategies, the Cablenet team is ready to face the challenges of the future and conquer new heights.

Cablenet welcomes Velisarios Masouras as Chief Financial Officer

Cablenet is pleased to announce the appointment of Velisarios Masouras as its new Chief Financial Officer (CFO), effective November 18, 2024.

Mr. Masouras brings a wealth of experience in financial leadership to Cablenet. He previously worked at the auditing firm KPMG and has held senior positions in companies across the Consumer Goods and Pharmaceutical sectors. With over a decade of experience, he has developed a strong expertise in financial strategy, operational efficiency, and performance optimization.

In his new role, Mr. Masouras will focus on ensuring the company’s financial stability while supporting strategic investments to enhance Cablenet’s market position and unlock new growth opportunities.

He holds an MEng in Electrical and Information Engineering and an MRes in Photonic Systems Development from the University of Cambridge. He is also a Fellow Chartered Accountant (FCA) with the Institute of Chartered Accountants in England and Wales and a Chartered Financial Modeling Professional (CFMP).

“It is a great honour for me to join the team of Cablenet. I am excited about the opportunity to contribute to the implementation of the company’s growth strategy and to enhance its financial performance. Together with the exceptional team at Cablenet, we will work towards creating long-term value and achieving the ambitious goals of the company, commented Mr. Masouras”.

Η Cablenet ανανεώνει την πιστοποίησή της ως Εργοδότης Ίσων Ευκαιριών.

Με υπερηφάνεια, η Cablenet Communication Systems Plc ανακοινώνει την επιτυχή ανανέωση της πιστοποίησής της ως Εργοδότης Ίσων Ευκαιριών, από τον Εθνικό Φορέα Πιστοποίησης του Υπουργείου Εργασίας και Κοινωνικών Ασφαλίσεων. Αυτή η σημαντική διάκριση, η οποία ισχύει για περίοδο τεσσάρων ετών, αποτελεί την τρίτη διαδοχική φορά που η Cablenet λαμβάνει την πιστοποίηση, έχοντας αναγνωριστεί για πρώτη φορά το 2015.

Η Chief HR Officer της Cablenet, κα. Χρυστάλλα Καραγιώργη δήλωσε: “Είμαστε υπερήφανοι που συγκαταλεγόμαστε στις μόλις 12 εταιρείες στην Κύπρο που έχουν λάβει αυτή την πιστοποίηση, επιβεβαιώνοντας τη δέσμευσή μας για προώθηση της ισότητας και τη δημιουργία ενός εργασιακού περιβάλλοντος χωρίς αποκλεισμούς”.

Η Cablenet, δεσμεύεται να προσφέρει ένα δίκαιο, ισότιμο και προσβάσιμο εργασιακό περιβάλλον, όπου κάθε μέλος της ομαδάς μας έχει ίσες ευκαιρίες επαγγελματικής ανέλιξης και προσωπικής εξέλιξης, ανεξαρτήτως φύλου, ηλικίας, εθνικότητας, θρησκείας ή άλλων χαρακτηριστικών.

Βασικοί πυλώνες της δέσμευσης αυτής με βάση όσα δήλωσε η κα. Καραγιώργη περιλαμβάνουν:

  • Ισότητα φύλων: Προάγουμε ίση μεταχείριση ανδρών και γυναικών σε όλα τα επίπεδα.
  • Ίσες ευκαιρίες ανέλιξης: Διασφαλίζουμε ότι οι προαγωγές βασίζονται στις ικανότητες και τα προσόντα.
  • Συμφιλίωση επαγγελματικής και οικογενειακής ζωής: Υιοθετούμε ευέλικτες λύσεις που υποστηρίζουν την ισορροπία μεταξύ εργασίας και προσωπικής ζωής.
  • Ίση αμοιβή: Εγγυόμαστε ίση αμοιβή για ίδια εργασία ή εργασία ίσης αξίας, ανεξαρτήτως φύλου.

“Η ανανέωση αυτής της πιστοποίησης αποτελεί απόδειξη της συνεχούς δέσμευσής μας να παραμένουμε πρότυπο εργοδότη στην Κύπρο, εμπνέοντας και υποστηρίζοντας το ανθρώπινο δυναμικό μας”, πρόσθεσε η κα. Καραγιώργη.

ANNOUNCEMENT: Free upgrade for fiberpower® 100M subscribers to Purple Internet 300 Mbps.

Cablenet is pleased to inform its subscribers that, starting from 1st January 2025, the company will triple the speeds of its existing fiberpower® 100M subscribers by upgrading them to the Purple Internet 300 Mbps plan. This upgrade applies to fiberpower® 100M subscribers who are connected to its proprietary network and requires no additional cost or action on their part.

With this upgrade, the subscribers will enjoy even faster and higher-quality internet services at home.

Through this action, Cablenet remains committed to its promise to the Cypriot consumer for simplicity, transparency, added value through the use of its services, top-quality offerings, and excellent customer service.

For any questions or clarifications, subscribers may contact the Customer Call Centre at 130.

Cablenet in agreement with Cyta for sports content exchange.

We are excited to inform you that Cablenet has reached an agreement with Cyta for the exchange of sports content. This collaboration brings you upgraded sports content, covering both local and international games.

Cablenet’s New Sports Packages are structured as follows:

  • Purple Sports TV 1 changes to Cyprus Football: Enjoy all league and cup matches from Cyprus A and B division teams, plus friendlies, women’s league, futsal, and Cyprus team matches up to the 3rd qualifying round of European competitions.
  • Purple Sports TV 2 changes to International Sports: Experience the thrill of international football with UEFA Champions League, Europa League, Conference League, Premier League, Serie A, La Liga, and more. Beyond football, we offer motorsports (Formula 1, Moto GP), basketball (including NBA), tennis, horse racing, boxing, and martial arts.

These changes take effect on 01/08/2024.

The subscribers have the right to terminate sports services without any additional charge until the 31st of August 2024.

Package prices:

  • Cyprus Football:  €27/month
  • International Sports: €18/month
 

The Sports content in detail:

Cyprus Football:

  • Cyprus League
  • Cyprus Cup
  • All home matches of Cyprus teams on UEFA Champions League, UEFA Europa League and UEFA Europa Conference League qualifying games.
  • Cyprus League – 2nd Division Championship
  • Women’s Championship
  • Futsal Championship
  • Grassroots MIKEL CFA Children’s Championships

Football

  • UEFA Champions League (All matches, from play-off until the final)
  • UEFA Europa League & UEFA Europa Conference League
  • UEFA Nations League 2024
  • UEFA Nations League Finals 2025
  • European Qualifiers (qualification competitions) for UEFA EURO 2024 and FIFA World Cup 2026
  • International Friendly Matches
  • UEFA Youth League
  • Premier League (With English commentary)
  • The Emirates FA Cup & EFL Carabao Cup 
  • Serie A – Italian Championship
  • Coppa Italia & Supercoppa Italiana – Italian Cup & Supercup
  • La Liga – Spanish Championship
  • Copa Del Ray – Spanish Cup
  • Super League – Greek Championship: Home matches of Olympiacos Piraeus, Panathinaikos, AEK, Kifisias, OFI, Panetolikos, Lamia, Volos
  • Greek Cup
  • Liga Nos – Portuguese Championship
  • DFB Pokal – German Cup
  • Coupe de France – French Cup

Basketball

  • ΝΒΑ
  • Cyprus Basketball (OPAP Basket League Championship & Cup)
  • Cyprus National Team games (FIBA Eurobasket Pre-Qualifiers) 

Volleyball

  • Cyprus Volleyball Championship (Men & Women) 

Tennis

  • Wimbledon
  • US Open
  • Australian Open
  • Roland Garros
  • ATP Tour 2023 (ATP Masters 1000, ATP500, ATP250)

Motor Sports

  • Formula 1 (All races)
  • MotoGP (All races)
  • WRC (All races)
  • Power Drift Cyprus Championship (All Races)

Boxing & Martial Arts

  • UFC 

Horse Racing

  • Cyprus Horse Racing  (All race meetings)
  • International Horse Racing: Saudi Cup, Royal Ascot, Triple Crown (Kentucky Derby, The Preakness Stakes, The Belmont Stakes)

New CEO for Cablenet Communication Systems plc in Cyprus. Ioannis Mavridis set to take top position at GO subsidiary.

Ioannis Mavridis, a seasoned executive with over 20 years’ international experience in the banking and telecoms industries, will be assuming the role of CEO at Cablenet Communication Systems plc as of 1st July 2024. He comes with a proven track record and is exceptionally familiar with Cablenet and its operations having served as the Company’s Chief Finance Officer since September 2020.

Before joining Cablenet, he was a managing director at TAP Advisors, a US- and UK-based telecom, media, and technology-focused advisory boutique, having joined its London, UK office in August 2015. Before TAP Advisors, he spent 12 years at international bank Citigroup (Citi) and its EMEA Institutional Clients Group, with the last 10 of these years based in London.

‘I am honoured to be given the opportunity to lead Cablenet in this new capacity, seeing it through its next phase of development and growth, in a market that holds potential and challenges in equal measure. There is a clear plan to deliver on and a vast wealth and breadth of experience and skills within the Cablenet team to rely on, in order to take the Company to new heights, whilst bringing greater value to our customers and shareholders,’ said Mr. Mavridis.

Mr. Mavridis will be succeeding Yiannos Michaelides who will be stepping down from his position with effect from 30th June 2024; however, shall continue to support the Company in a consultancy role until the end of the year to ensure as smooth transition as possible. 

“I am very proud of the innovation we demonstrated in the market that allowed us to disrupt the status quo and significantly accelerate the growth of the company. We did things differently and Cablenet has leaped in size, while at the same time established and maintained its position as the leading Telecommunications provider in customer satisfaction and recommendation scores. I am confident that Ioannis Mavridis, who was part of my leadership team over the past four years, will excel in his new role and I wish him every success,” said Yiannos Michaelides.

Commenting on this transition, Mr. Nikhil Patil, Chairman at Cablenet Communication Systems plc, and CEO at GO plc said, ‘We are truly grateful to Yiannos Michaelides for his loyalty and dedicated service. His sterling stewardship over the past four years has set Cablenet on a steady growth path, in both the mobile and broadband markets, despite the pressures of international instability and unrest. We now very much look forward to welcoming Ioannis into this new role and are confident that he will continue to build on this success.

Honorary distinction for Cablenet at the Network X Awards!

Cablenet was nominated for the category of ‘Outstanding Smart Home Operator’ amongst the top 3 companies in the world at the recent Network X awards ceremony, which is a global event held annually in France.

Network X is the leading event in Telecommunications and Technology. Cablenet had the opportunity to stand alongside global industry giants as a nominee for the ‘Outstanding Smart Home Operator’ category to discuss the latest ideas, solutions, products, and growth strategies in this fast evolving technology space.

Mr. Michalis Hadjikyriakou, the company’s Technology Innovation Manager, was also honoured to be invited to a panel discussion on “The future of customer-centricity: adapting devices for personalized experiences” during the said conference, where Mr. Hadjikyriakou presented Cablenet’s ground-breaking Purple Max Internet proposition that was launched in the Cyprus market in 2022.

It is worth mentioning that Cablenet’s partner in connectivity services, Plume, was also awarded for its innovative platform in the categories of ‘Most Innovative Cloud Product or Solution’ and ‘Leading In-Home Connectivity Service’.

Cablenet’s Chief Strategy Officer Elias Theodorou commented: “We promised to deliver World Class Service and we made it our goal to deliver our world class solutions and services to every subscriber. Our presence and participation in these awards is a tangible recognition that we are heading in the right direction, and we at Cablenet know this is just the beginning!”

For more information about the Network X event, visit https://networkxevent.com/

Cablenet Doubles its Employee Satisfaction Index

“Over the past year, we managed to double our employee satisfaction index. By setting a high bar for internal quality, developing a strong company culture based on our values, and conveying to staff members our vision and customer-centric philosophy, we concurrently managed to achieve a significant increase in our subscribers’ satisfaction level,” stated Cablenet’s Chief HR Officer Chrystalla Karagiorgi.

Cablenet’s ‘For a better life’ commitment starts and ends with company employees, its own people. In her remarks, Ms Karagiorgi emphasised the importance of providing a unique working environment. “We stand out due to the high quality of our services and the unique customer service experience we provide via our experienced and qualified staff. Our people define the company’s success and give value to our business strategy, which is why our employees’ satisfaction is an extremely important facet of our business activity.”

Cablenet employees experience a work environment that encourages initiative, trust, professionalism and recognition. “Friendliness and simplicity are constituents of our development and success. Steering clear of complicated procedures and adopting effective and current methods, our people are able to communicate easily, work effectively and tackle challenges successfully,” added Ms Karagiorgi.

Cablenet provides opportunities for advancement and professional growth, offering its people the chance to assume various roles during their career and gain extensive experience, knowledge and abilities. There have been many company employees who were promoted internally to other positions and have continued to develop, achieving an interesting career path. Specifically, over the past 12 months, approximately 20% of company staff were promoted to new positions.”

Ms Karagiorgi notes, “It is particularly important to us that we see our people evolve and we have never stopped giving everyone the opportunity to do so. We significantly and regularly invest in our team’s training, aiming to increase its abilities and knowledge on both a professional and personal level. We combine different types of training and use the most advanced methods and practices, such as the use of asynchronous means. At the same time, we provide the opportunity for certification, primarily in the technological sector, which we consider a necessity in our people’s development. Finally, we occasionally provide full or partial scholarships and tuition fee discounts for various universities, thus additionally investing in our staff. This way, we can grow and evolve together!”

In addition, attaching great importance to recognition and appreciation, Cablenet has proceeded in creating an alternative yet simple Professional Recognition, Appreciation and Reward Programme. In explaining the scheme, Ms Karagiorgi notes, “Any employee can give kudos to any other coworker as a mark of recognition and appreciation. Via the Kudos Programme, we aim to share and acknowledge unknown, significant, daily instances because, while some commendable actions of professionalism and collegiality are easy to recognise and reward, others are harder to spotlight. At Cablenet, we aim to reward all activities because they are important to us, just like our people! We want these unknown activities, ideas, both large and small achievements, daily actions by our people that make us proud to have the recognition they deserve! Because every good idea, activity and behaviour should be highlighted and rewarded immediately and systematically!”

People and their support at both a professional and personal level are a priority. “Physical and mental health are at the top of the list of our priorities. Through various initiatives and activities, we ensure the creation of a suitable work environment, where our staff can ensure professional and personal wellbeing, i.e. an improvement in the quality of life at both a professional and personal level, recognising that the two are intertwined with pressing demands. Specifically, over the past few years, driven by a desire to satisfy the different but simultaneously important needs of our people and their families, we began organising a series of lectures by scientists and specialists on medical matters, correct nutrition, and physical and mental health. Equally important were the lectures given by a distinguished associate professor on the subject of Financial Literacy that, among others, aimed to assist our employees in making correct financial decisions, such as those associated with loans, investments or savings.”

Privileges and benefits are therefore provided, aiming to enable balance between work, family life and free time. Specific practices have been adopted in order to ensure this, such as working hours, telecommuting, marriage leave, reduced working hours during a child’s first week of the first year of primary school, family-focused activities and events, and various other facilities. “At Cablenet, we don’t just support working mothers but working fathers too, aiming for gender equality without discrimination or stereotypes.”

In addition, great importance is attached to healthcare for employees and their families, alongside other savings and insurance provisions. Benefits are not limited to these as Cablenet offers gifts for significant moments in its staff’s personal lives, as well as free services and other discounts in collaboration with shops, restaurants and gyms for all employees. Charity events are organised where Cablenet staff are able to actively participate and contribute to society, including tree planting, food and clothing drives, and charity bazaars.

“At Cablenet, we also ensure that we have a lot of fun! Various company events, such as the annual and summer parties, events for the whole family and frequent team building activities strengthen social interaction, cooperation and communication.” In concluding, Ms Karagiorgi noted, “We believe that the image we as a company and an employer have managed to create, attracts talented and active persons who want to be part of a dynamic and evolving team.”

New job opportunities are regularly posted on Cablenet’s website Join Our Team – Cablenet Communication Systems PLC and people who would like a career in Telecommunications, in a modern and continuously developing environment, are encouraged to join the Cablenet team.

Cablenet: The Fastest Growing Mobile Network.

It’s a fact! Cablenet is the Fastest Growing Mobile Network in Cyprus. Cablenet has already surpassed 100,000 mobile subscribers and is expected to be significantly higher by the end of this year. Over the past two years Cablenet has been capturing an average of 40% of the new mobile postpaid subscription activity, involving mobile number portability applications, under highly competitive market conditions in a four player market! The mobile postpaid segment is also significantly more lucrative than the alternative mobile prepaid segment. Cablenet is operating today as a full Mobile Network Operator (MNO) with its own 4G & 5G spectrums. Utilizing a sophisticated Radio Access Network (RAN) Sharing agreement, Cablenet is offering a very reliable, high-quality service with nationwide coverage and international roaming coverage. Cablenet entered the Mobile Services market as the fourth entrant and achieved this remarkable result in only 18 months after the launch of its disruptive Purple Max Mobile proposition, which was introduced in May 2021. Being the latest entrant in any market is always a major challenge, and especially when this entry occurs many years after the third entrant. Nevertheless, Cablenet’s very focused and deliberate strategy on mobile has beaten all odds so much so that other similar case studies of third or fourth entrants, both in Cyprus and abroad, took between 3 to 4 years to achieve this respective growth. Being the fourth entrant in the mobile market, Cablenet’s strategy relied on disrupting the market in order to attract new mobile subscribers. Nothing was left to chance. Cablenet spent a great deal of time and effort in the planning and strategizing phase, well before launching, as this aspect was deemed to be the most critical for success. Everything was carefully planned, professionally executed, and effectively communicated. The first display of our disruptive entry was the launch of our Unlimited All plan under the product brand, “Purple Max Mobile”. This plan went on to constitute more than 70% of all new postpaid subscriptions being signed up. Being the best value for money plan with high quality of service were not the only factors to its success story. We had also decided to be the mobile player that would operate in full transparency and honesty, and would design plans that would give complete freedom to our customers. Our vision is one where Cablenet subscribers will select us and remain with us because they really want to and not because they are bound to us by a 2 year contract with all the small print, hidden costs, and heavy penalties if prematurely terminated; our vision is to establish a contract of trust with the customer! It is no accident therefore that Purple Max Mobile is a truly unlimited plan with no Speed Throttling, no Data Caps and with the option to terminate the contract with no penalty (giving only a 30-day notice). The disruption created by the Purple Max Mobile proposition was profound for the Cypriot mobile market! It compelled the competition to follow Cablenet’s lead such that according to the Mobile Market Report published by the Office of the Commissioner for Electronic Communications and Postal Regulation (OCECPR) in March 2023, the mobile postpaid Unlimited All plans made up for 43.9% of the total mobile postpaid plans in the market by the end of 2022. This is akin to a revolution in the mobile market, fueled by the significant benefit in value offered to all mobile postpaid subscribers in Cyprus. More specifically, Cypriot mobile postpaid users can now enjoy the benefits of having unlimited voice, SMS and data at very reasonable prices vis-à-vis price levels before the introduction of Cablenet’s Purple Max Mobile plan. The success achieved with the Purple Max Mobile plan did not end with postpaid. Cablenet once again went on to lead the transform in the prepaid mobile market space by introducing its mobile prepaid product, Cablenet Purple Loop. By early 2022, Cablenet introduced its prepaid voucher Gimme Max, which was designed for the prepaid customer with equivalent “unlimited all” needs. The Gimme Max voucher offers its users a total of 1000 mins, 1000 SMS and 100GB of data over an attractive validity period, making it the most favorable prepaid choice for its “unlimited-like” characteristics. Finally, Cablenet’s emphasis on quality and impeccable service has attracted customers from all segments of the market, be it value seekers, quality seekers or brand seekers. The past 3 year measurements in our Brand Equity metrics has indicated a recent meteoric rise, reflecting our clear and well-designed brand strategy. We are particularly encouraged that the Cablenet brand is well acknowledged and received as a high quality, value player, that treats its customers with respect and transparency. This finding is further supported by our number one position in Customer Satisfaction (CSAT) measurements and Brand Recommendation measurements (Net Promoter Score or NPS) across both fixed and mobile market segments. Our research confirms that the majority of users of telecom services (both Cablenet and non-Cablenet subscribers alike) are open to considering, acquiring and recommending Cablenet as a telecom operator and brand; this is the very foundation of our mobile success story. In the coming months, Cablenet will definitely have more to say. An obvious development will be the roll out of our 5G network in addition to the many other commercial delights planned for our customers. Our promise to all our customers is that we will continue our efforts to remain number one with regards to Customer Satisfaction and Recommendation levels, and we will achieve this by being obsessed with each and every customer and firmly committed to improving our organization day by day. Our mission is to achieve a World Class Service brand status, founded on a bedrock of trust, that is unrivaled by the competition and Cablenet should be the obvious choice for any customer.