Announcement about Limassol Cablenet Stores

As part of our efforts to maintain full responsibility in ensuring public health and safety of our employees as well as our valued subscribers, Cablenet is announcing that we have placed both our Cablenet stores in the Limassol area under temporary suspension due to a suspected reported case of a Covid-19. Our company immediately activated our corporate health protocol and in addition to the suspension of operation, we have already proceeded in the removal and self-confinement of employees until we are informed of the laboratory test results. In addition, our company has taken the necessary steps and proceeded with the preventative disinfection of the stores, as well as providing the necessary laboratory tests for all our employees in Limassol. The issue of health and safety of our employees, but also of our Subscribers remains of utmost importance for us and we reassure everyone that we will continue to implement all the related health protocols and safety measures, based on the recommendations of the authorities. During the temporary suspension of our Customer Service Centers, new subscriptions and payments can be completed online, through our website www.cablenet.com.cy or through our resellers in Limassol. We apologize in advance for any inconvenience.

Cablenet takes Cyprus to a new era where everyone can enjoy even faster Internet speeds, starting at 100Mbps.

Being fully aware of society’s new needs, Cablenet is providing the Cypriot market – new and existing Subscribers – with internet speeds that start at 100Mbps, thus contributing to developing digital Cyprus, as well as giving everyone the ability to enjoy new technologies and solutions that meet current demands.

In this context and in accordance with Subscriber contracts, it informs customers that, as of 1st November 2020, all existing Subscribers’ internet speeds will be upgraded entirely FREE.

Internet fiberpower® services, as well as the Connect Xtra 60M package, will be adjusted as follows:

Services with
Existing Speeds
Download
Speed
Upload
Speed
Services with New Upgraded Speeds Download
Speed
Upload
Speed
fiberpower® 60Μ 60Mbps 6Mbps fiberpower® 100Μ 100Mbps 20Mbps
fiberpower® 120Μ 120Mbps 12Mbps fiberpower® 200Μ 200Mbps 30Mbps
fiberpower® 180Μ 180Mbps 18Mbps fiberpower® 300Μ 300Mbps 50Mbps
Connect Xtra 60Μ 60Mbps 6Mbps Connect Xtra100Μ 100Mbps 20Mbps

If any Subscriber to the above Internet fiberpower® services or the Connect Xtra 60M package wishes to terminate their service due to these particular changes, they have the right to do so without any termination fee whatsoever by 30th October 2020.

For any further information or clarification, kindly contact the Customer Call Center on 130 or visit any of Cablenet Store.

Successful bond issue and listing of €40 million by Cablenet Communications Systems plc in Malta.

[vc_row][vc_column][vc_column_text]Maltese investors demonstrate trust in Cablenet and its future plans. On Friday 21st August, Cablenet Communications System plc was formally listed on the Malta Stock Exchange, marking the remarkable success of a bond offering, where €40 million worth of bonds have been issued and allocated amongst a variety of Maltese investors. This is the first time that a company registered in Cyprus is formally listed on the Malta Stock Exchange. ‘We commenced this process last February just before the outbreak of the pandemic in Europe. Despite the challenges that this brought about, the power of technology brought Maltese and Cypriot financial and legal advisers together, who worked hand-in-hand to close this very complex process successfully,’ said Yiannos Michaelides, CEO at Cablenet. The bonds were distributed amongst a number of intermediaries and GO shareholders and employees. Cablenet entered into a pre-allocation agreement with a number of local financial intermediaries, whereby an aggregate amount of €32 million worth of bonds were allocated. A further €8 million were reserved for GO shareholders and employees. The offer to GO shareholders and employees was oversubscribed by over €2.9 million ‘We are truly humbled by the unwavering support and confidence shown in our company by our majority shareholder – GO plc, its shareholders, and Maltese financial intermediaries and institutions. The response to this offer is as overwhelming as it is encouraging and gives us renewed confidence to move forward with our ambitious work programme that is set to see us through our next phases of growth and bring additional value to our esteemed customers and shareholders,’ continued Mr Michaelides. The overwhelming response to this offering is testament to the trust the Maltese market has in Cablenet to continue delivering additional value and positive impact on the Cypriot society. Cablenet’s network currently covers approximately 55% of households in Cyprus and offers super-fast broadband, multiple high definition TV channels and fixed telephony from a single connection. Coverage is being extended as part of a multi-year programme, which also includes ongoing improvements in systems and processes to retain the leading edge in the provision of converged telecom services in the market. Cablenet has continued to increase its broadband client base and today serves more than 73,000 subscribers. More recently, Cablenet purchased its own mobile spectrum allowing it to commence the operation of its own mobile network. The Company intends to leverage this transition to significantly enhance its market position in the mobile services market in the coming years, and at the same time to reinforce its position as a dominant broadband provider. This bond offering is expected to support further growth for Cablenet in the coming years. ‘This is another milestone in Cablenet’s success story. It reflects a forward-looking organisation that commenced its journey as a small cable TV company back in 2006, and has now become a hugely successful integrated operator, a company that is now listed on the Malta Stock Exchange and is set for further growth. We are ever-more committed to reinvest in areas that will create greater value for our customers, our shareholders and ultimately, the economy as a whole,’ concluded Mr. Michaelides.[/vc_column_text][/vc_column][/vc_row]

Read the interview of Cablenet CEO Yiannos Michaelides to Insider.

Mobile Telephony is a great challenge. We’ll take on the competition on equal terms and aim for a significant market share. Cablenet CEO Yannos Michaelides reveals that the company is planning to invest more than €50 million over the next few years. The plans include the development of 5G networks but there’s quite a way to go before that. Mr. Michaelides comments on how the company dealt with the challenges caused by the pandemic with measures to protect consumers and its employees, while noting that, in the post-coronavirus era, everything has shifted towards a more digital way of service. How did a telecommunications provider experience the pandemic-related lockdown period? What changed, both in terms of your and your subscribers’ habits? As soon as the lockdown due to the COVID-19 pandemic was announced, we ready for action. Cablenet’s main concern was – and continues to be – protection and safeguarding our employees and subscribers’ health. We have always stood by them and continue to do so, which is why we never stopped responding, paying attention and with devotion to their needs or anything that concerns our offered services. With a strong sense of responsibility to people and the community, the company adhered to all health protocols. Within a few days, we managed to adapt to the new circumstances, proceeding with increased health and safety measures in order to continue offering our services. We considered it our duty to temporarily suspend operation of all our stores, nonetheless continuing the normal servicing of subscribers via the customer call centre. Our installation and faults department continued to operate normally, increasing protective measures. Facilities offered for the better electronic servicing of clients (online payments, product purchases etc.) were also extremely important. We also offered additional benefits, such as increases in speed and data volume and enhancing our sports channels programme. Even today, 80% of our employees are still working from home but this doesn’t mean that the high performance levels have decreased. On the contrary, performance has remained stable and, in some cases, has even increased significantly. Now as CEO, what do you believe the telecommunications sector in Cyprus needs in order to further improve? First of all, I would like to point out that telecommunications in Cyprus are at an overall very high level. All providers have made significant investments and are following market trends. It also helps that there are remarkable executives in Cyprus, who have significant experience and are not lacking in any way compared to their counterparts in international companies. However, the thing that has been missing until now has been a very specific vision that determines the role of each industry and how it can contribute to an overall digital vision concerning the country. I am truly happy that the creation of the new Deputy Ministry of Research, Innovation and Digital Policy indicates that this vision is being built with the correct structure and in the right direction. A country like Cyprus, with both its familiar scope and differentiated consumer habits, needs targeted investments rather than simply copying large markets. If we focus on specific sectors and applications, there can be diversification and real effect on the economy and an increase in the quality of life. In addition, a country with a digital vision needs centralised management of all issues in order to facilitate investors, as well as provide the correct incentives that will contribute to its development. Another area with room for improvement is the Digital Economy and Society Index (DESI). In of the DESI’s parameters, the EU has set a 2020 target for all households (100%) to have access to networks with speeds above 30Mbps and for 50% to be connected with speeds above 100Mbps. Unfortunately, Cyprus is ranked amongst the lowest between countries. We are proud that we as Cablenet offer our own proprietary, technologically-advanced network, where all our customers, irrespective of their premises’ location, have access to speeds starting at 60Mbps at very affordable prices. We will continue to invest in order to strengthen Cyprus’s position in that index. Since the beginning of 2020, the company’s share capital has changed, primarily due to the share increase by Maltese company GO. The same is true for the loan agreement amount. How can these two points be interpreted from a business perspective and what can we expect in the future? Firstly, the fact that GO continues to invest in Cablenet with loan capitalisation and the subsequent share increase proves its great trust in both the company and its future plans. Specifically, GO’s investment in Cablenet since 2014 has already multiplied the value of its initial capital investment. In addition, GO’s strong financial position shows that it is able to support the company in its major development projects. At the same time, however, as already announced, Cablenet is seeking alternative sources of financing from markets via the issuing of bonds of €40 million in Malta. It is an ambitious plan and possibly one of few where Cypriot companies approach foreign investors in this way. However, this is still following the legal procedure and we will soon find out its outcome. The cancellation of domestic and overseas sports competitions was a great blow. What are Cablenet’s plans for the new sports season? As already announced, we and the other platforms have agreed to bring all football together so that it will screened everywhere. The coronavirus may keep us apart but football has truly negated distances! It’s something that we had discussed for a very long time, at different periods of time, and, of course, it’s something that the Cypriot community had wanted. We believe that it’s an excellent development that offers football fans a fantastic option, especially during this difficult period. We are certain that the combination of Cablenet’s fastest internet and a true footballing spectacle comprised of local and overseas content will offer a unique and attractive option. The mobile telephony chapter: Even though Cablenet offers mobile telephony packages, it still doesn’t have a large market share. Is future greater expansion within its strategy? If so, in what way and how will the company be different to the other providers? We purposely did not promote mobile telephony until certain conditions were met. The most significant prerequisite was that we would get our own range (frequencies) which, it goes without saying, involves our ability to have our own network. We managed this last year, after successfully bidding to acquire 4G frequencies. So, within the next five years, we are planning for a very significant investment in excess of €50 million, in order to enter the market’s competitive ‘arena’ on equal footing. In a few months, Cablenet will enter this important sector more forcefully, with the latest that technology has to offer. There will be palpable differentiation. In a continuation of our perennial philosophy, the combination of value and price that Cablenet will offer will be closer to what citizens all over Europe enjoy. We believe that this, combined with the rest of our now-proven popular services and our leading subscriber service, is something that Cypriot consumers have been waiting for a very long time. Is the above-mentioned more intense activity connected to the arrival of 5G in Cyprus? For us, increased activity in mobile telephony is unrelated to the arrival of 5G. 5G is a long way away from being in a position to be commercially available. At the same time, all providers have requested that clear facilitation for the development of 5G networks be a prerequisite, due to the familiar issues. In addition, existing networks can fulfil the Cypriot consumer’s needs for many years to come. Cablenet greatest strength is its internet service. How do you plan to strengthen it further? What does your mid-term investment programme involve? Cablenet’s fixed network currently covers approximately 60% of unoccupied Cyprus. This year, expansion of our network will be even more vigorous and will concern coverage of all large urban and rural areas. We are investing many millions to this end and hope that, in two years from now, our coverage will have increased significantly. We know that people embrace Cablenet wherever it goes and that we gain up to 40% of the market share. High speeds are synonymous with Cablenet and we are the only ones who have the technology to be able to offer them to our subscriber base at affordable prices. In addition, we are investing in a completely new, next generation TV platform which, combined with our high speeds, will offer a fantastic experience. It will be surprising! The combination of all of Cablenet’s services with the new mobile telephony is what will stand out over the next few months. Do you believe that, given the size of Cyprus, there are enough providers or is there room for additional players? Perhaps mergers are necessary? Cyprus certainly has enough providers given the size of the market. There is scope for mergers or even possible collaborations in various sectors, naturally in the context of healthy competition. As Cablenet, we have a good footing for such activities due to the fact that we are the only private company that has its own proprietary fixed network. We are half-way through 2020 and we have already experienced a lot. What challenges does Cablenet have to face? Cablenet’s great challenge is to accelerate its growth trajectory in a mature and highly-competitive market. In particular, the challenge of mobile telephony as a new source of income for the company is certainly a very significant development. The other great challenge is the relationship with subscribers, as well as the company’s employees, both during and after the coronavirus pandemic. Everything has changed. The acceleration of digital reform in the way of selling and servicing and the new working conditions make new planning a necessity for our business plan. We plan to create a ‘digitalisation storm’. As the company’s new CEO, what is your ultimate goal? The ultimate goal is a dynamic entry into the mobile telephony market and the simultaneous acceleration of development in traditional services. The value of mobile telephony in Cyprus is equivalent to around 50% of the entire telecommunications market in Cyprus. Cablenet does not have a share in this large market and we believe we can lay the foundations so that it can assert its claim. An equally important objective – and this may come across as non-traditional – is the establishment of Cablenet as a leading, first-choice employer in the sector! I have had the good fortune to work in various countries of the world and to experience different management models. Irrespective of ethnicity, there is something that is intensely common in all people: the desire to all do something that gives meaning to their lives, to be duly appreciated and to have opportunity for personal growth. If a company manages to fulfil all this to a great extent – something which is not easy to do – it will, I believe note a significant increase in its performance.

Announcement regarding Cablenet’s new sports packages.

In response to a longstanding demand by football fans, a few days ago Cablenet announced that, starting this year, all Cypriot Championship and Coca-Cola Cup matches, as well as the most popular overseas football competitions, will be transmitted on all three TV platforms.

In this context, Cablenet, in accordance with the Contracts with Subscribers, informs that, as of 31st July 2020, the availability of the Cablenet Sports For All service will be terminated.

In addition, as of 31st October 2020, the availability of the Connect Sports 20M, Connect Sports 60M and Connect Sports 120M bundles to current Subscribers will be terminated, as will the Cablenet Sports Lite, Cablenet Sports Full and Cablenet Sports For All add-ons. Subscribers to the specific packages or add-on services will have to choose, without any early termination charges, one of the following new package offers which will be commercially available as of 1st August 2020. The following packages will be on offer up and including 30th September 2020.

 

Football CY+

Football EU+

Football For All

Internet fiberpower® 60M

& Fixed Telephony

€15.00

Internet fiberpower® 60M

& Fixed Telephony

€19.00

Internet fiberpower® 60M

& Fixed Telephony

€15.00

Football CY+ sports bundle

€24.90

Variety TV

€8.00

Variety TV

€7.00

 

 

Football EU+ sports bundle

€12.90

Football CY+ sports bundle

€24.90

 

 

 

 

Football EU+ sports bundle

€12.90

Total monthly cost

of package

€39.90

Total monthly cost

of package

€39.90

Total monthly

cost of package

€59.80

Choosing one of the basic Internet Services is a requirement for the new Football CY+ and Football EU+ sports bundles. Football EU+ also necessitates the choice of one of the basic TV Services. Subscribers may opt for the Internet Service and TV Service of their choice so that they can adjust the above packages to their needs.

A 24-month contract is required to secure each package’s total monthly price which will be valid for the entire duration of the contract. Without a 24-month contract, prices are adjusted to €54.80 for Football CY+, €51.70 for football EU+ and €76.60 for Football For All.

Prices for the above packages are adjusted according to the choice of Internet Service and TV Service.

The new sports bundles include the following channels:

Football CY+

Football EU+

Cablenet Sports 1HD

Cablenet Sports 2HD

Cablenet Sports 2HD

Primetel 2

7SportsTV HD

Primetel 3

Primetel 1HD

Cytavision Sports 3HD*

Cytavision Sports 1HD*

Cytavision Sports 4HD*

Cytavision Sports 2HD*

Cytavision Sports 5HD*

 

Cytavision Sports 6HD*

 

Cytavision Sports 7HD*

*Cytavision channels will be available from 13th August 2020.

In addition, the new Football CY+ and Football EU+ bundles can be combined with the Connect Xtra 60M package as an add-on.

Alternatively, current Subscribers to the Connect Sports 20M, Connect Sports 60M and Connect Sports 120M packages, as well as the Cablenet Sports Lite, Cablenet Sports Full and Cablenet Sports For All add-ons, can choose one of Cablenet’s commercially-available services or offers without any early termination charge.

If any Subscriber to the above services and packages wishes to terminate their package or service, or transfer to another commercially-available package or service due to the specific change, they have the right to do so without any early termination charges until 31st October 2020.

For any additional information or clarification, please contact the Customer Call Center on 130, visit one of our Cablenet Stores or visit www.cablenet.com.cy

Cyta, Cablenet and PrimeTel to screen all football matches!

In response to football fans’ longstanding demand that they be able to enjoy all Cypriot matches on a single platform, telecommunications providers Cyta, Cablenet and PrimeTel announced that, starting this season, all Cyta Championship and Coca-Cola Cup matches will be transmitted on all three TV platforms. The same will also apply to the most popular overseas football competitions, including UEFA Champions League, UEFA Europa League, Premier League, and the Italian, German and Spanish Championships. This will greatly benefit TV viewers in Cyprus as each subscriber will be able to choose their personalised package of football matches from their chosen platform. The three providers note that each platform’s subscription packages will be announced separately over the next few days. Joint announcement by Cyta, Cablenet, PrimeTel

Announcement regarding arson of CYTA antennas

Cablenet condemns, in the strongest possible terms, the vandalism of CYTA’s telecommunications infrastructure by unknown parties. We must all understand how important telecommunications infrastructure is, especially at this time as it serves both thousands of employees who continue to work from home and students so that they can seamlessly continue their education, while simultaneously being necessary for the smooth operation of hospitals and the healthcare system. The need for Communication during this period of time is more important and necessary than ever and we must all protect this precious commodity.

Cablenet supports its Subscribers in this crucial period.

Cablenet understands the difficulties that people are facing during these unprecedented times and would like to remind all subscribers that there will be no interruption of any services due to unpaid bills (March and April). At the same time, we would like to provide information on how you can pay your bills online.  More specifically, Cablenet subscribers can pay their bills:
  1. Through the Cablenet Subscribers’ portal, https://www.cablenet.me, using your access code
  2. Through https://pay.cablenet.me/payment, for immediate payment of your bill (no access code required)
  3. Through the website www.jccsmart.com under the category “Telephone & TV Providers”
  4. Through the web banking of your bank
You can reach our Call Centre on 130 (or 120 for our Business customers). The Call Centre continues to operate as normal and can provide any information regarding online payments.

Announcement regarding the Outdoor channel HD 

Cablenet wishes to inform its subscribers, based on the basis of their contracts with them, of the forthcoming removal of the Outdoor HD channel (position 506) from the Variety Xtra TV and Complete TV packages, due to the termination of its operation by the content provider. The Outdoor HD channel will be removed on July 31, 2021. If a subscriber wishes to cancel their service due to this change, they have the right to do so until July 31, 2021 with no cancelation fees. For more information, please contact the Customer Call Center at 130.

Charalambos Moyseos joins the CABLENET family

CABLENET is extremely pleased to welcome Mr. Charalambos Moyseos to its team, appointed as the company’s Chief Commercial Officer (CCO Consumer) in October 2020. Mr. Moyseos has 20 years’ experience in the Cypriot and overseas Technology & Telecommunications sector, participating in pioneering projects for digital upgrading and the introduction of innovative services. His career encompasses significant successes in various economic sectors with multinational companies whereby he simultaneously gained valuable experience in commercial activity and the implementation of large companies’ growth models. Before joining Cablenet, Mr. Moyseos was Head of Technology Advisory Services at EY (Ernst & Young) where he focused on Consulting Services for digital restructuring projects, IoT and smart cities, as well as the development of solutions based on advanced technologies, such as RPA, Blockchain, AI and Machine Learning. He first became involved in the Telecommunications sector in 2004 where he had an active role in, amongst others, introducing new providers to highly competitive markets; planning and implementing innovative projects in the FixedMobile Convergence (FMC) field; and integrating advanced technologies to the IPTV service through the implementation of high definition decoder infrastructure. In order to implement these projects, he has co-operated with global giants including Cisco, Microsoft, Oracle and Accenture. At Cablenet, he aims to successfully advance the company’s growth in order to establish it as the consumers’ primary choice in all the services it offers. Given the market’s changeable purchasing behaviour, as well as consumers’ differentiated needs, particular emphasis will be placed on leveraging all digital means for customer service. At the same time, the dynamic presence of Cablenet’s front-line staff will support this effort with daily, active communication with consumers. At this point in time, when important announcements are expected from Cablenet, the contribution of Mr. Moyseos, with his customer-centric approach, will prove valuable for the evolution and success of the company. We welcome Charalambos and wish him success in his new duties within Cablenet’s growing family, and look forward to our continued success together!