Category: Announcements

ANNOUNCEMENT: Free upgrade for Internet 50M subscribers to Purple Internet 300Mbps.

Posted on | by Kyriaki Orphanidou | Leave a Comment on ANNOUNCEMENT: Free upgrade for Internet 50M subscribers to Purple Internet 300Mbps.

Cablenet informs its subscribers that, the Internet 50M plan has been automatically upgraded to Purple Internet 300Mbps.

The upgrade applies to all Internet 50M subscribers and does not require any additional cost or action on their part. With this upgrade, the subscribers will enjoy six times the speed at no extra cost. 

For any questions or clarifications, subscribers may contact the Cablenet Call Centre at 130.

ANNOUNCEMENT: Change in Pricing of Plume HomePass®Black Friday Offer

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Cablenet, based on its Contracts with its Subscribers, informs that effective May 1st, 2025, the monthly fee for the Plume HomePass® Black Friday Offer, will be adjusted as follows:

ServiceCurrent monthly fee (inc. V.A.T)New monthly fee (inc. V.A.T)
Plume HomePass® Black Friday Offer€ 2.99€ 5.00

If any subscriber wishes to terminate the service due to this specific change, they have the right to do so at no cost until April 30th, 2025. For more information, please contact the Customer Call Center at 130.

ANNOUNCEMENT: Upgrade of Mobile Data King Plan

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Cablenet informs its subscribers that, from April 1st, 2025, it is upgrading the Mobile Data King plan, offering 200 minutes and 200 SMS completely free of charge.

This upgrade applies to all Mobile Data King subscribers and does not require any additional cost or action on their part.

With this upgrade, the subscribers will enjoy even greater value from their mobile phone plan.

For any questions or clarifications, subscribers may contact the Customer Call Center at 130.

ANNOUNCEMENT: Change in Pricing for TV Packages with Nova Channels

Posted on | by Kyriaki Orphanidou | Leave a Comment on ANNOUNCEMENT: Change in Pricing for TV Packages with Nova Channels

Cablenet, based on its Contracts with its Subscribers, informs that as of April 1, 2025, the monthly fee for the Nova Channels plan will be adjusted as follows:

ServiceCurrent monthly fee (inc. V.A.T)New monthly fee (inc. V.A.T)
BIZ Complete TV€ 25.89€ 26.89
BIZ Purple TV Star 2 (NOVA) €10.00 €11.00
Complete TV€ 25.89€ 26.89
Purple TV Star 2 (NOVA)€10.00€11.00
HomePack TV Upgrade (Nova)€5.00€6.00
Upgrade Variety Xtra TV to Complete TV€9.00€10.00
Premium TV add-on€9.90€10.90
Premium TV add-on promotion€6.95€7.95
TV Premium€26.89€27.89

If any subscriber wishes to terminate the service due to this specific change, they have the right to do so at no cost until March 31, 2025.

For more information, please call the Customer Service Center at 130.

Announcement: Change in charges to the 11800 directory information service

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 Cablenet informs, as its obligation according to 256/2018, that, as of March 1st , 2025, new charges will apply for calls to Primetel’s Directory Enquiry Service (11800). The new charges for calls from Cablenet’s fixed and mobile telephone lines increases to €1.10 per call and €0.11 per 15 seconds (incl. VAT). For more information, please contact the Customer Service Call Centre at 130.

If any subscriber wishes to terminate the service due to this specific change, they have the right to do so at no cost until February 28th, 2025.

Announcement: Change in Basic Mobile plan monthly fee

Posted on | by Kyriaki Orphanidou | Leave a Comment on Announcement: Change in Basic Mobile plan monthly fee

Cablenet, based on its Contracts with its Subscribers, informs that as of March 1, 2025 the monthly fee for the Basic Mobile plan will be adjusted as follows:

Service

Current Monthly Fee

(incl. V.A.T.)

 

New Monthly Fee

(incl. V.A.T.)

 

Basic Mobile plan

€2.00

 

€3.00

 

If any subscriber wishes to terminate the service due to this specific change, they have the right to do so at no cost until February 28, 2025.

 

For more information, please call the Customer Service Center at 130.

Cablenet welcomes Velisarios Masouras as Chief Financial Officer

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Cablenet is pleased to announce the appointment of Velisarios Masouras as its new Chief Financial Officer (CFO), effective November 18, 2024.

Mr. Masouras brings a wealth of experience in financial leadership to Cablenet. He previously worked at the auditing firm KPMG and has held senior positions in companies across the Consumer Goods and Pharmaceutical sectors. With over a decade of experience, he has developed a strong expertise in financial strategy, operational efficiency, and performance optimization.

In his new role, Mr. Masouras will focus on ensuring the company’s financial stability while supporting strategic investments to enhance Cablenet’s market position and unlock new growth opportunities.

He holds an MEng in Electrical and Information Engineering and an MRes in Photonic Systems Development from the University of Cambridge. He is also a Fellow Chartered Accountant (FCA) with the Institute of Chartered Accountants in England and Wales and a Chartered Financial Modeling Professional (CFMP).

“It is a great honour for me to join the team of Cablenet. I am excited about the opportunity to contribute to the implementation of the company’s growth strategy and to enhance its financial performance. Together with the exceptional team at Cablenet, we will work towards creating long-term value and achieving the ambitious goals of the company”, commented Mr. Masouras”.

ANNOUNCEMENT: Free upgrade for fiberpower® 100M subscribers to Purple Internet 300 Mbps.

Posted on | by Kyriaki Orphanidou | Leave a Comment on ANNOUNCEMENT: Free upgrade for fiberpower® 100M subscribers to Purple Internet 300 Mbps.

Cablenet is pleased to inform its subscribers that, starting from 1st January 2025, the company will triple the speeds of its existing fiberpower® 100M subscribers by upgrading them to the Purple Internet 300 Mbps plan. This upgrade applies to fiberpower® 100M subscribers who are connected to its proprietary network and requires no additional cost or action on their part.

With this upgrade, the subscribers will enjoy even faster and higher-quality internet services at home.

Through this action, Cablenet remains committed to its promise to the Cypriot consumer for simplicity, transparency, added value through the use of its services, top-quality offerings, and excellent customer service.

For any questions or clarifications, subscribers may contact the Customer Call Centre at 130.

Cablenet in agreement with Cyta for sports content exchange.

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We are excited to inform you that Cablenet has reached an agreement with Cyta for the exchange of sports content. This collaboration brings you upgraded sports content, covering both local and international games.

Cablenet’s New Sports Packages are structured as follows:

  • Purple Sports TV 1 changes to Cyprus Football: Enjoy all league and cup matches from Cyprus A and B division teams, plus friendlies, women’s league, futsal, and Cyprus team matches up to the 3rd qualifying round of European competitions.
  • Purple Sports TV 2 changes to International Sports: Experience the thrill of international football with UEFA Champions League, Europa League, Conference League, Premier League, Serie A, La Liga, and more. Beyond football, we offer motorsports (Formula 1, Moto GP), basketball (including NBA), tennis, horse racing, boxing, and martial arts.

These changes take effect on 01/08/2024.

The subscribers have the right to terminate sports services without any additional charge until the 31st of August 2024.

Package prices:

  • Cyprus Football:  €27/month
  • International Sports: €18/month
 

The Sports content in detail:

Cyprus Football:

  • Cyprus League
  • Cyprus Cup
  • All home matches of Cyprus teams on UEFA Champions League, UEFA Europa League and UEFA Europa Conference League qualifying games.
  • Cyprus League – 2nd Division Championship
  • Women’s Championship
  • Futsal Championship
  • Grassroots MIKEL CFA Children’s Championships

Football

  • UEFA Champions League (All matches, from play-off until the final)
  • UEFA Europa League & UEFA Europa Conference League
  • UEFA Nations League 2024
  • UEFA Nations League Finals 2025
  • European Qualifiers (qualification competitions) for UEFA EURO 2024 and FIFA World Cup 2026
  • International Friendly Matches
  • UEFA Youth League
  • Premier League (With English commentary)
  • The Emirates FA Cup & EFL Carabao Cup 
  • Serie A – Italian Championship
  • Coppa Italia & Supercoppa Italiana – Italian Cup & Supercup
  • La Liga – Spanish Championship
  • Copa Del Ray – Spanish Cup
  • Super League – Greek Championship: Home matches of Olympiacos Piraeus, Panathinaikos, AEK, Kifisias, OFI, Panetolikos, Lamia, Volos
  • Greek Cup
  • Liga Nos – Portuguese Championship
  • DFB Pokal – German Cup
  • Coupe de France – French Cup

Basketball

  • ΝΒΑ
  • Cyprus Basketball (OPAP Basket League Championship & Cup)
  • Cyprus National Team games (FIBA Eurobasket Pre-Qualifiers) 

Volleyball

  • Cyprus Volleyball Championship (Men & Women) 

Tennis

  • Wimbledon
  • US Open
  • Australian Open
  • Roland Garros
  • ATP Tour 2023 (ATP Masters 1000, ATP500, ATP250)

Motor Sports

  • Formula 1 (All races)
  • MotoGP (All races)
  • WRC (All races)
  • Power Drift Cyprus Championship (All Races)

Boxing & Martial Arts

  • UFC 

Horse Racing

  • Cyprus Horse Racing  (All race meetings)
  • International Horse Racing: Saudi Cup, Royal Ascot, Triple Crown (Kentucky Derby, The Preakness Stakes, The Belmont Stakes)

Announcement: Changes in service rates_revised

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Cablenet, based on its Contracts with its Subscribers, informs that as of August 1, 2024, the fees of the following services will be adjusted as follows:

ServiceCurrent fee (inc. V.A.T)New fee (inc. V.A.T)
HomePack Bundle€34.90/month€37.90/month
Cable/talk+surf+view 10M€27.90/month€29.90/month
Cable/surf+view 10M€24.90/month€26.90/month

If any Subscriber wishes to terminate one of the above services due to these specific changes, they have the right to do so at no cost until July 31, 2024.

The present announcement corrects and replaces the announcement dated 29 May 2024.

For more information, please call the Customer Service Center at 130.